PRIVACY POLICY

Effective Date: 01/07/2024

Introduction
The Dungeon Keep Atheneum is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

1. What Personal Information We Collect
We may collect the following types of personal information:

Name, contact details (email, phone number, address)
Date of birth
Payment details
Customer preferences
Usage information about our website and services
IP address and browsing data

2. How We Collect Your Personal Information
We collect personal information directly from you when you:

Fill out forms or contact us
Use our website or services
Participate in surveys, competitions, or promotions

We may also collect data from third parties or publicly available sources, where applicable and lawful.

3. How We Use Your Personal Information
Your personal information is used for:

Providing and managing our services
Processing transactions and payments
Communicating updates, promotions, or service changes
Improving our website and services
Complying with legal obligations

4. Disclosure of Your Personal Information
We do not sell your personal information. We may disclose your information to:

Service providers who assist in operating our business (e.g., payment processors, IT providers)
Government authorities if required by law
Other third parties with your consent or as permitted by law

5. Data Security
We take reasonable steps to safeguard your personal information against misuse, interference, loss, unauthorized access, modification, or disclosure, including secure hosting and encryption measures.

6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, contact us at [contact details].

7. Overseas Disclosure
We may disclose personal information to overseas recipients, such as cloud hosting providers, which may be located outside Australia. We take reasonable steps to ensure that overseas recipients comply with the APPs in relation to your personal information.

8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. You can manage your cookie preferences through your browser settings.

9. Voluntary Nature of Providing Information
Providing your personal information is voluntary; however, certain services may be unavailable if you choose not to provide the necessary information.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date.

11. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your information, please contact us at:

The Dungeon Keep Atheneum Pty Ltd

PO Box 914 Merlynston VIC 3058
Australia
thedungeonkeepatheneum@gmail.com